Question 1

Get to know our office

Accepted Answer

We have made every effort to create a welcoming, peaceful environment for individuals, couples and families to come for help.
We have two offices on the 2nd floor of the SurePath building. These offices are designed to promote relaxation, privacy, and healing.

Question 2

How to reach out

Accepted Answer

To book an appointment, you may call the clinic at 587-883-6333, send an email to info@ittakespractice.ca, or create an account and book directly on our OWL portal: https://aws-portal.owlpractice.ca/ittakespractice(https://aws-portal.owlpractice.ca/ittakespractice)

For a brief meeting to assess therapist fit, we can schedule you in for a free 30-minute consultation with a therapist.

Question 3

How long is a session?

Accepted Answer

The length of sessions are generally 50 minutes for individuals, and 90 minutes for couples and families, although our therapists can make other arrangements.

Question 4

How to prepare for your first visit

Accepted Answer

Before your first visit, you will be sent forms about confidentiality, consent and the process of therapy.

It is okay not to know why you are seeking therapy. Many clients seek out services to explore the process and assess whether it would be beneficial for them.

Sometimes, people want to come in with a list of their goals. Questions to ask yourself include: 
 • What do I want most from therapy?
 • If therapy helped me, what would be different in my life?
 • What do I want my therapist to know about me?
 • What is scary about reaching for help?

Question 5

Your initial visit

Accepted Answer

The initial session is designed to get to know one another. Our therapists will begin by reviewing consent forms and discussing confidentiality and its limits.

Based on your presenting concerns and information gathered in the first session, we will then discuss therapy goals and options for treatment planning. We ask that you carefully consider your comfort level during the initial session as the therapeutic relationship is a fundamental part of  therapy.

If you do not feel the therapist was a good fit, we can schedule you in for a free consultation with another therapist.

Question 6

How many sessions will you need?

Accepted Answer

The amount of sessions depends entirely on the service provided. This will be addressed in the initial session with your psychologist or counsellor.

Some clients require short-term therapy, while others benefit from coming for a longer term.

It is also common for individuals to form a long-lasting relationship with their therapist, and check in periodically, or come back when life presents new issues down the road.

Question 7

Are therapy discussions private?

Accepted Answer

It is important to note, everything in therapy will remain private and confidential.

As per the Canadian Code of Ethics and our Standards of Practice, our communication is strictly confidential and no information will be released without your consent.

There are limits to confidentiality, which will be discussed in detail by your psychologist or counsellor in your initial session.

Question 8

What are the benefits of therapy?

Accepted Answer

• Learn effective coping skills to manage stress
 • Gain insight and self-awareness
 • Change patterns of behaviour that don’t work for you
 • Improve mental function and productivity
 • Increase overall happiness, balance, ad life satisfaction
 • Experience a safe, non-judgmental space to share yourself
 • Improve feelings of empowerment and resilience
 • Develop social and communication skills to improve relationships
 • Build confidence and self-esteem

Question 9

How do I cancel or reschedule my session?

Accepted Answer

To change an upcoming appointment, call, text, or email the clinic.

Clinic Contact:
587-883-6333 (tel:587-883-6333)
info@ittakespractice.ca (mailto:info@ittakespractice.ca)

Please give us at least 48 hours’ notice to avoid a late-cancellation or a no-show fee.

FAQ

New to therapy? Or just getting to know us?